Terms and Conditions

Responsibility
CasaTessile is not responsible for any damage or loss, direct and/or indirect, deriving from the sale of the Articles depicted in the published catalog, for any delayed delivery and/or non-delivery of the product or for any other event not directly attributable to our company.
CasaTessile does not take any responsibility for the loss of products after they have been delivered.

Technical information
The technical specifications presented on CasaTessile's website are obtained from the information published by the manufacturer of the articles included in our catalog. CasaTessile, therefore, reserves the right to modify or adapt the technical information of the products in the catalog, even without any prior notice.
The pictures of the articles are indicative and the characteristics of the products delivered may thus differ slightly from the photos in the catalog.

Product availability
CasaTessile reserves the right to accept or decline any orders that are placed, and in any case until the goods are sold-out.
The articles being sold could be temporarily out of stock. In such case our esteemed Customers will be informed via e-mail within a maximum of seven days from receipt of the purchasing order. If the article ordered should no longer be available, we will reserve the right to cancel the purchasing request and credit back any amount already paid.

Prices
The prices of the displayed products can exclude or include a value added tax. Whether or not the value added tax is applied will be clearly indicated on the page.
Prices may change at any time, without prior warning.

Payments
The articles ordered will have to be paid in advance via one of the forms of payment listed in "Methods of Payment".
Please remember that payment will have to be made within 3 working days.

Shipment and withdrawal
The articles ordered will be sent via the shipment method chosen in "Methods of Shipment."
The goods travel at the risk of the purchaser, therefore our esteemed Customers are informed that any claim for damages to the goods must be communicated immediately at the moment of receipt of those same goods, by signing the receipt "subject to reservations" and indicating the type of damage.
The Customer is protected by the Italian legislation as regards the Right of Withdrawal (Legislative Decree 15/01/92 n 50).

Privacy Policy
In compliance with EU Regulation of the European Parliament and Council No. 524/2013
We inform the Consumer resident in Europe that the European Commission has established an online platform that provides an alternative dispute resolution tool.
This tool can be used by the European Consumer to resolve in a non-judicial manner any dispute relating to contracts for the sale of goods and services stipulated in the network and / or deriving from them.
Consequently, if you are a Consumer established in Europe, you can use this platform for the resolution of any dispute arising from the online contract stipulated on this site.
The European ODR platform is available at the following link https://webgate.ec.europa.eu/odr


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